Q1. How do I purchase a book, note, or document?
Browse our document catalog, select your preferred resource, click "Buy Now", complete payment verification, and wait for approval.
Q2. What payment methods are supported?
We support Ethiopian payment options including bank transfer, CBE payment services, Telebirr, and other payment methods displayed on the payment page.
Q3. How long does payment approval take?
Payments are reviewed manually. Approval time depends on verification details and usually happens within a reasonable processing period.
Q4. What payment proof should I upload?
Upload a clear payment receipt or transaction confirmation showing the transaction reference, date, and payment amount.
Q5. How can I download my purchased document?
After approval, login to your Schedule Hub account and access the download option from your purchased resources.
Q6. What if my download does not work?
Check your internet connection, refresh your browser, or contact support if the problem continues.
Q7. Do purchased documents expire?
Approved purchases remain available according to the access rules shown for each digital product.
Q8. Can I request a refund?
Digital products may not be refundable after access has been provided. Please review product information before purchasing.
Q9. Can I share purchased documents?
Purchased resources are for personal educational use only. Redistributing, reselling, or publicly sharing files is not allowed.
Q10. How can I contact support?
For payment or account issues, please visit our Contact Page.